Pending requests
A request submitted through the website is not confirmed until the business approves it. Pending requests may be declined or adjusted if the requested date, time, location or service is unavailable.
Cancellation Policy
This Cancellation Policy provides a general structure for beauty, bridal, hair and makeup appointments. It should be customized with the business's final deposit, timing and refund rules before launch.
Confirmed appointments
Once an appointment is confirmed, clients should notify the business as soon as possible if they need to reschedule or cancel. Availability for rescheduling is not guaranteed and depends on the calendar.
Deposits and retainers
If a deposit or retainer is required, the amount, due date and refundability should be confirmed in writing before the appointment or bridal booking is finalized.
Late arrivals and no-shows
Late arrival may reduce the available service time and may affect the final result. Missed appointments or no-shows may be subject to cancellation fees once the business's final policy is approved.
Bridal and event services
Bridal and event bookings may require special timing, travel planning, assistants or reserved dates. Cancellation rules for these services should be confirmed in a written agreement or proposal.